TERMS & CONDITIONS

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your placement of an order indicates your acceptance of these terms and conditions. Your use of this site indicates your acceptance of these terms and conditions. Your submittal of any purchase order to empire-beauty.com indicates acceptance of these terms and conditions. These terms and conditions shall supercede any subsequent terms or conditions included with any purchase order, Empire-beauty.com. Empire-beauty.com reserves the right to make changes to this site and these terms and conditions at any time.

Order Acceptance Policy

Empire-beauty.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. We may require additional verifications or information before accepting any order. Your order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY EMPIRE-BEAUTY.COM ON AN 'AS IS' AND 'AS AVAILABLE' BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. EMPIRE-BEAUTY.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, EMPIRE-BEAUTY.COM DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. EMPIRE-BEAUTY.COM DOES NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM EMPIRE-BEAUTY.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. EMPIRE-BEAUTY.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Product Descriptions

Our company and its affiliates attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by our web site itself is not as described your sole remedy is to return it in unused condition. All pictures are for reference only and may not reflect the exact specifications of the actual product.

Pricing

Except where noted otherwise, the List Price displayed for products on our web site represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price may represent 'open-stock' prices, which means the aggregate of the manufacturer's estimated or suggested retail price for each of the items included in the set.

Payment

We accept payment by Visa, MasterCard and American Express. We also accept payment through check, money order or wire transfer. Payments through check and money order require that the bank clear the funds before the products are shipped. It usually takes 5-7 business days for checks and money orders to clear.

Payment through Visa, MasterCard or American Express requires that the items be shipped to the card's billing address. We can ship to alternate shipping addresses if the shipping address is verified.

Shipping Address verification

Shipping Time

Shipping/Risk of Loss

All items purchased from our website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

When an order is placed, it will be shipping to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on Empire-beauty.com.

Electronic Communications

When you visit Empire-beauty.com  or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Privacy

Please review our Privacy Policy, which also governs your visit to our website, to understand our practices.

License and Sit Access

Empire-beauty.com grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of our company. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of our company and our affiliates without express written consent. You may not use any meta tags or any other 'hidden text' utilizing our company name or trademarks without our express written consent. Any unauthorized use terminates the permission or license granted by our company. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to our home page so long as the link does not portray our company, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any our company logo or other proprietary graphic or trademark as part of the link without express written permission.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Empire-beauty.com or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Empire-beauty.com and protected by U.S. and international copyright laws. All software used on this site is the property of Empire-beauty.com or its software suppliers and protected by United States and international copyright laws.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Empire-beauty.com is not responsible for the operation of or content located on or through any such site.

Jurisdiction and Venue

You agree that any legal action brought against Empire-beauty.com. Shall be governed by the laws of the State of Illinois without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on the Empire-beauty.com site shall be an appropriate federal or state court located in the Cook County, Illinois.

RETURN POLICY

NOTE: ALL RETURNS ARE CAREFULLY INSPECTED UPON RECEIPT!

All returned packages will be thoroughly inspected in accordance with our published INSPECTION CRITERIA, and a determination will be made if eligibility requirements are met for credit, replacement, exchange or repair. Please be sure to follow these guidelines to avoid any delay or denial of processing your return. Returns processing may take up to 10 business days from the time your return is received.

Returning a DEFECTIVE ITEM

Unless otherwise specified, we gladly accept DEFECTIVE EXCHANGES on products within 30 days of original invoice date. Empire-beauty.com shall have sole discretion as to the credit method. We may issue a credit, ship a replacement product, exchange or we may repair the item and return it to you.

Manufacturer Restrictions

Some manufacturers have implemented returns restrictions that prevent Empire-beauty.com from being able to accept returns or offer exchanges, replacements or credits on their products.

Non-Defective Returns

Returns of NON-DEFECTIVE items that are returnable by Empire-beauty.com to product manufacturers may, at Empire-beauty.com’s sole discretion, be accepted for return. NON-DEFECTIVE RETURNS MAY BE SUBJECT TO A 20% RE-STOCKING FEE and such returns will be for store credit or refund at Empire-beauty.com’s sole discretion within 30 days of original invoice date. Please call us if you have questions about which products are returnable, which products may be subject to a restocking fee or for an explanation of circumstances under which a restocking fee may be charged.

Guideline for Return

Step 1: Check Your Return

ALL products being returned must be 100% complete and must be packaged in ORIGINAL PACKAGING. All packing materials, manuals, diskettes, CDs, digital media, blank warranty cards and other accessories and documentation must be included in the original packaging, as provided by the manufacturer. A return will not be processed, or a restocking fee may be charged in the event ANY item(s) included in the original shipment to you is not present in the returned package. Items sent for return consideration will be immediately denied and Empire-beauty.com’s return policy will NOT BE HONORED in the event that a return shipment is received by us improperly packaged, altered or physically damaged.

ALL ITEMS WILL BE INSPECTED AND TESTED UPON RECEIPT. Any discrepancies including, but not limited to, the following list will result in the package being returned to the customer and credit or replacement will NOT be issued.

The following criteria will be followed in rejecting returns and refusing credit:

    * Products which are improperly packaged

    * Products returned to Empire-beauty.com in non-qualified shipping container

    * Packages affixed with counterfeit label(s) or affixed with labels exhibiting tampering

    * Products with any standard certification labels removed (UL listing, capacity, brand name, UPC code)

    * Products or packages with barcode label removed

    * DAMAGE: Any dents, scratches, defacement or abuse of base casting

    * DAMAGE: Torn or punctured products

    * DAMAGE: Loose, damaged or removed screws/fasteners

Step 2: Call for a Return Authorization (RA) Number: Empire-beauty.com

Returns will not be accepted at our warehouse without a valid Return Authorization (RA) number. RA numbers will expire after 15 days. Any return we receive without an RA number will be documented and returned to you.

Step 3: Ship and Insure Your Return

We STRONGLY recommend that you FULLY insure the package you are returning. THIS IS FOR YOUR PROTECTION, in the event the package is lost or damaged in transit. We suggest that you use a “traceable carrier” that can provide you with “proof of delivery.” Empire-beauty.com shall not be responsible for items returned that are lost or damaged in transit. Postage and handling charges, both to and from our warehouse will be paid by you, the customer, and is non-refundable. At our discretion Empire-beauty.com may reimburse shipping charges related to the EXCHANGE of DEFECTIVE products. If you have any questions about shipping reimbursement for DEFECTIVE EXCHANGES please ask the service representative issuing your return authorization for clarification.

IMPORTANT NOTICE:

If Your Return does not qualify:

In the event that the product you are returning does NOT meet the requirements described in this document, we will photograph the merchandise and packaging and prepare a detailed summary of our determination to deny the return. The merchandise will then be returned to you. Please call us at Empire-beauty.com to discuss alternative resolutions for difficulties with products not qualifying for return or exchange.

PRIVACY POLICY

This is the privacy policy for all web sites operated by Empire-beauty.com.

Contact Information

Our postal address is:

Empire-beauty.com

Attn: Privacy Policy

3165 Commercial Ave

Northbrook, IL zip 60062

You can e-mail us or reach us by telephone at 877-525-5570

Empire-beauty.com has developed relationships with our customers based on respect and integrity. We're aware of the trust and confidence you demonstrate when you visit our website and provide us with information. The Privacy Notice below is posted to demonstrate our leadership in online security and customer service practices. We treat your personal information with the same honesty and sensitivity that we have displayed throughout our company's history.

We will never share your email address, phone number or credit card information with any unrelated 3rd party except as necessary to fulfill transactions that you initiate.

Changes to this Privacy Notice, Conditions of Use and Notices:

This Privacy Notice and our Terms of Use will change over time and the use of information which we gather now is subject to these Notices and Terms as modified. Please check this page periodically as you continue to use our site to see if any changes have been made. This privacy notice was most recently changed on February 14, 2008. If you visit our Web site your visit and any dispute over privacy is subject to this Notice and our Legal Notices, including the application of the laws of the State of Illinois

Children

Empire-beauty.com is a general audience site and does not knowingly collect personal identifiable information from children under the age of 13 without verifiable parental consent. If you are under the age of 13, please do not provide personally identifiable information of any kind whatsoever. Empire-beauty.com does not sell products to persons under the age of 18. If you are under the age of 18, you are required seek the consent of your parent or guardian to purchase products from this site.

Personal Information Collected By Empire-beauty.com:

Empire-beauty.com uses information that we collect from our visitors to personalize and improve your visit at Empire-beauty.com. We gather the following types of information:

Information you give us: Empire-beauty.com collects any information which you enter on our Web site. This information is normally provided when you search, buy or when you communicate with any of our departments such as customer service, sales or technical services through our Web site, telephone, mail or fax. You also provide information when you establish an account with us. Examples of the type of information you may supply us with include your name, address, telephone number, credit card information, e-mail addresses, and information such as the last four of your Social Security number for fraud prevention.

Through the use of cookies, we may also collect and analyze the IP address used to connect your computer to the Internet; computer and connection information such as your browser type and version; operating system and platform; purchase history; confirmation when you open e-mail that we send you; and the URLs which lead you to and around our Web site including the date and time. Your browser allows you to reject cookies and software is available from third parties which will allow you to visit our Web site without providing this information. You are welcomed at our Web site if you use this software but we will not be able to offer you our personalized services and we will be unable to accept any online orders from you.

Orders:

If you place an order we use a secure order form which requires you to provide contact, billing, and payment information. This information is transmitted to your credit card company to authorize your purchase. All information obtained from you in the course of transacting orders is used for the purpose of fulfilling your order in a timely manner and for communicating the status of your order with you.

Email Newsletter Subscription: If you request an email newsletter subscription, we will send you an email confirming your request. This confirmation process allows you to unsubscribe if you changed your mind and decided not to join the list. Furthermore, the confirmation email will alert you if someone else had entered your email address into our email newsletter. In order to make our emails more relevant and useful to you, our servers may receive a confirmation when you open email from Empire-beauty.com.

Sharing of Information with third-parties:

Independent Contractors: We may employ other companies or individuals to provide certain services to us such as analyzing customer lists and data, providing marketing assistance, or consulting services. These third parties will have access to only the information needed to perform these limited functions and are required to provide your personal information with at least the same level of protection and security as Empire-beauty.com. Such third parties are prohibited from using your personal information for any other purpose. Any 3rd parties who use our data will be fully bound by this privacy policy. In no event will the data being used by any unrelated third party include your email address.

Orders: We will never share any telephone number(s), e-mail addresses, or credit card information which you have given us with any marketing partner(s) or any unrelated 3rd party.

Aggregate information: We provide aggregate information to some of our business partners. This information does not identify you individually in any way.

Credit card companies and shippers: When you buy something from us we send your credit card information, name, billing address and the amount of your purchase to your credit card company to verify and authorize the purchase. Your name, telephone number and shipping information must be provided to third party shippers such as UPS, Federal Express and the United States Postal Service to deliver your purchase. There also may be instances in which we drop-ship orders directly to you from one of our manufacturers or suppliers. These drop-shippers are only given your name, postal address, and telephone number for the sole purpose of fulfilling your order.

Third Party Transaction-Level Data: If you visit our site from a third-party site the third-party site may be able to access select information from your individual transaction information. In order to track and credit your transaction the third-party site may give you a unique code, cookie or graphic which will uniquely identify you. This will only happen if you link directly from a third party site to our Web site. Any transactions made at our Web site while such a code is active will be reported back to the third party site. We will only report non-personal information to these sites such as the date of the transaction, the product(s) purchased and the amount spent. We will not report any information to these third party sites that will allow them to personally identify you and will never share your email address with any 3rd party. The presence of a 3rd party navigation bar atop our site is an indication that the third party site may be able to see your activity on our site

Link to Third Party Site:

Our Web site contains certain links to third party sites, such as our vendors. Empire-beauty.com is not responsible or liable for the privacy practices or content found on these sites. We recommend that you check the Privacy Notice of each site you visit.

Law Enforcement and Protection of Users:

To the extent permitted by law, we will disclose personally identifiable information to government authorities or third parties pursuant to a legal request, subpoena or other legal process. We may also use or disclose you information as permitted by law to perform charge verifications, report or collect debts owed, fight fraud or protect the rights or property of Empire-beauty.com, our customers, our website or its users.

Business Transfer:

In the unlikely event that Empire-beauty.com is sold, has its assets acquired or transferred, whether voluntarily or involuntarily, or merges or becomes affiliated with any other division, individual or entity, any customer information owned or under the control of Empire-beauty.com may be one of the transferred assets.

Security:

Your name, your personal information and especially your credit card number are safely stored in our proprietary systems behind our firewall. Once you type your personal information, it is sent instantly, encrypted, directly to our order processing system which is on a server separate from our Internet server. To make sure you have the latest security features on your browser, you may want to download the most recent version of your favorite browser, which should have full SSL support.